About DGR Punjab
The Department of Governance Reforms is located in Punjab. The Department of Governance Reforms has been created to improve internal governance by bringing/introducing reforms in the present system of governance and to achieve good governance through the use of Information Technology (IT) tools. The commission’s main objective is to improve the welfare of the disadvantaged, marginalized, and deprived sections of Punjab and to suggest changes in the processes, procedures, rules, regulations, and design of the public services.
The Department of Governance Reforms is the nodal agency of the State Government for e-Governance initiatives in different departments. Through its Implementing Agency- Punjab State e-Governance Society (PSEGS), the Department of Governance Reforms is executing various e-Governance projects under National e-Governance Programme (NeGP) and State e-Governance program to improve service delivery to the general public. The vision of DGR Punjab is to effect a paradigm shift in the colonial approach, the administration has to transform itself to engage citizens in the delivery of services. Services are provided as a sacred duty with dignity, not as a dole or an obligation to the citizens.
DGR Punjab Helpline
- Address: Plot No. D-241, Industrial Area, Phase – 8B, Sector – 74, Mohali – 160071
- Email: jasleen.kaur2@punjab.gov.in
- Phone Number: 0172-2970838