AI Airport Services Limited (AIASL) has announced a recruitment drive for the position of Passenger Service Agent (Trainee) at Dr Bhupen Hazarika Airport, Dibrugarh. This comprehensive job opening provides an excellent opportunity for candidates eager to work in airport ground handling services. The recruitment process involves collaboration with aviation training institutes/colleges, rigorous screening, and on-the-job training for successful applicants. This detailed job description covers all vital information including eligibility criteria, application process, salary details, selection process, and key dates to ensure candidates are well-informed and prepared for the application. Read on to find detailed insights into this recruitment opportunity.
AIASL Passenger Service Agent (Trainee) Recruitment 2026 Overview
| Activity / Detail | Description |
|---|---|
| Advertisement Date | 14th January 2026 |
| Application Last Date | 18th January 2026 |
| Post Name | Passenger Service Agent (Trainee) |
| Number of Posts | Not specified |
| Location | Dr Bhupen Hazarika Airport, Dibrugarh |
| Company | AI Airport Services Limited (AIASL) |
| Salary / Stipend | Monthly stipend of Rs. 10,000/- for an initial period of 11 months |
| Official Website | aiasl.in |
Job Profile and Responsibilities
The role of a Passenger Service Agent (Trainee) encompasses a wide range of passenger handling and operational duties essential for smooth airport functioning. The candidate will undergo hands-on training and perform the following functions:
Passenger Handling and Customer Service
Engage with passengers in the terminal, assist with check-in, ticketing, reservations, and boarding procedures. Ensure passengers receive excellent customer service, including VIP guest handling and special assistance when needed.
Operational and Ground Handling Functions
- Check-in, ticketing, and reservation management
- Baggage handling, including loading and offloading
- Aircraft loading/unloading, aircraft dressing, and cargo handling
- Preparation of flight documentation and cargo manifesting
- Loading, trimming, and balancing of aircraft cargo
- Pre-flight and post-flight documentation processes
Shift and Work Environment
PSAs should be flexible to work in all shift patterns, including night shifts, as part of their operational duties. The role involves working 6 days a week within a 3-shift schedule, with regulations regarding weekly offs and leaves applicable.
Eligibility Criteria and Candidate Sourcing
The recruitment process is conducted through partnership with aviation training institutes and colleges. These institutes are responsible for providing a list of eligible candidates, including:
| Criteria / Details | Description |
|---|---|
| Source of Candidates | Aviation Training Institutes and colleges |
| Candidate Details Required | Name, age, qualifications, contact information |
| Screening Method | Initial screening based on provided details; suitable candidates are shortlisted for personal interviews |
Furthermore, candidates must demonstrate the ability to work in various shift timings, including night shifts, and possess the necessary skills to handle customer interactions and operational duties effectively.
Qualifications and Experience
Specific educational qualifications are not explicitly detailed but are to be provided by the collaborating aviation training institutes. Selected candidates should have the following:
- Basic communication and interpersonal skills
- Ability to work in shifts, including nights
- Willingness to undergo training and perform varied functions within the airport environment
Training and Certification
A successful candidate will undergo an initial on-the-job training period of 11 months at Dr Bhupen Hazarika Airport, Dibrugarh. Upon satisfactory performance, attendance, and appraisal, the trainee will be awarded a Certificate of Completion in Passenger Service as a trainee from AIASL.
Salary Structure and Benefits
| Component | Details |
|---|---|
| Stipend | Rs. 10,000/- per month |
| Training Duration | 11 months |
| Weekly Off | One paid weekly off if present for the previous six days |
| Leaves | One leave per month during engagement |
| Other Benefits | Certificate of training completion (upon satisfactory performance) |
Important Dates and Application Process
Key Dates
| Event | Date |
|---|---|
| Advertisement Release | 14/01/2026 |
| Application Last Date | 18/01/2026 |
Application Submission Instructions
Institutes intending to participate in the recruitment must send the candidate details on the company’s designated email ID: [email protected]. The application must include:
- Letterhead from the aviation institute
- Candidate name, age, qualifications, contact details
- Institute accreditation and affiliation documents
All submissions must be completed by 18th January 2026.
Selection Process
The selection process comprises multiple stages:
- Initial screening through submitted candidate details by aviation institutes
- Personal interview for shortlisted candidates
Satisfactory performance during interviews and training will lead to certification approval and final engagement as a Passenger Service Agent (Trainee).
Additional Information and Important Links
Interested candidates and institutes can access official documents and further details via the links below:
- Official Notification PDF: Download PDF
- Official Website: aiasl.in
Additional Channels and Resources
- Join Telegram Channel
- Join WhatsApp Channel
- Sarkari Result Mobile App: Download to stay updated
This opportunity with AIASL provides a structured pathway into the airport ground handling industry, promising valuable training and career growth. Candidates are encouraged to prepare their applications carefully and ensure submissions are made before the deadline. For any further queries, refer to the official notification or contact the designated authorities.